Nompaula
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CONTACT

Request a quote or consultation.

Nompaula Accountants & Consulting (Pty) Ltd, Thornhill Office Park, 94 Bekker Road, Vorna Valley, Midrand, 1686. Tel: 011 655 7326 | Email: info@nompaulaconsulting.co.za.

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You will receive a reference number after submitting.

AI SERVICE ADVISOR

Interactive recommendation engine for service matching

Select your business profile and key operational challenges. The advisor will recommend the best service path, suggest immediate actions, and prepare WhatsApp handoff for fast follow-up.

Select key challenges (1 selected)

Request Manual Consultation

WHATSAPP BUSINESS DESK

Structured WhatsApp lead qualification and conversion flow

This channel operates as a professional digital front office for structured enquiries, service qualification, response management and follow-up.

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Main Greeting Script

Good day. Thank you for contacting Nompaula Accountants & Consulting.

We provide professional accounting, tax, payroll and HR support services to SMEs and growing businesses across South Africa.

Please select the service you require so we can assist you efficiently:

1. Accounting & Financial Reporting
2. Bookkeeping Support
3. Tax & Compliance (VAT / PAYE)
4. Payroll Administration
5. Human Resources Support
6. Business Mentorship & Support
7. Request a Quote
8. General Enquiry

After-Hours Message

Thank you for your message. Our office hours are Monday to Friday, 08:00-17:00.

Your enquiry is important to us and we will respond during business hours.

Quick Reply Shortcuts

/accounting
Thank you for your interest in Accounting & Financial Reporting.

Please provide:
- Business name
- Industry
- Monthly turnover bracket
- Current accounting system (if any)
- Specific challenges you are facing

We will review and respond with the appropriate next steps.
/bookkeeping
Thank you for your enquiry regarding Bookkeeping Support.

Kindly confirm:
- Number of monthly transactions (approximate)
- Whether VAT registered
- Current record-keeping system
- Number of bank accounts

We will advise accordingly.
/tax
Thank you for your enquiry regarding Tax & Compliance.

Please specify:
- VAT / PAYE / Both
- Current registration status
- Any outstanding submissions
- Urgency of assistance

We will guide you on the correct process.
/payroll
Thank you for your interest in Payroll Support.

Kindly confirm:
- Number of employees
- PAYE registered (Yes/No)
- Payroll frequency (weekly/monthly)
- Current payroll system

We will assess and respond promptly.
/hr
Thank you for your enquiry regarding HR & Labour Support.

Please indicate:
- Number of employees
- Nature of HR support required
- Whether policies are currently in place
- Urgency of matter

We will advise accordingly.
/quote
To prepare a quotation, please provide:

- Business name
- Industry
- Annual turnover bracket
- Number of employees
- Service required
- Preferred contact method

We will respond with a structured proposal.

Structured Enquiry Qualification

Capture qualification details before consultation to improve response quality and conversion efficiency.

Submit Structured EnquiryRequest a Quote

Automation Flow

  1. User enters -> Greeting message appears
  2. User selects service number
  3. System sends service-specific quick reply
  4. Collect qualification details
  5. Tag lead type (Accounting / Payroll / Tax / HR / Mentorship)
  6. Assign priority level (High / Medium / Standard)
  7. Send confirmation message
  8. Follow up within 24 hours

Lead Qualification Script

Thank you for the information provided.

Based on your business profile, the recommended service package would be:

[Service Recommendation]

We suggest scheduling a structured consultation to assess your requirements in detail.

Would you prefer:
1. Phone consultation
2. Virtual meeting
3. Email quotation

Conversion Tracking Framework

  • Number of enquiries per week
  • Service requested
  • Time to first response
  • Quote issued
  • Client conversion rate
  • Revenue per channel

UTM Tracking Example

https://wa.me/27680306434?text=Hello%20Nompaula&utm_source=website&utm_medium=whatsapp&utm_campaign=contact

Review Request Script

WhatsApp Catalogue Links

Accounting & Financial Reporting

Professional accounting and structured financial reporting support designed to help SMEs maintain accurate records, understand performance and remain audit-ready. Suitable for growing businesses requiring structured financial oversight.

Bookkeeping Services

Clean and consistent bookkeeping support to ensure transactions are properly recorded, reconciled and organised. Ideal for small businesses seeking reliable financial administration in Midrand and Gauteng.

Tax & Compliance Support

VAT, PAYE and compliance administration support to help businesses remain aligned with South African tax regulations. Structured processes that reduce compliance risk.

Payroll Administration

Reliable payroll processing support ensuring accurate salary calculations, proper documentation and consistent payroll cycles for growing teams.

Human Resources Support

Practical HR documentation, labour process guidance and compliance-ready file structures tailored for SMEs.

Business Mentorship & Operational Support

Structured business support and financial mentorship designed to improve operational efficiency and growth readiness.